Refund policy

We have a no return policy, which means we do not accept returns under any conditions. In case there is proof of factory defect, we will instead initiate an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the proof of purchase.

If your exchange is accepted, we’ll send you a message asking for your details as well as instructions on how and where to send your package back to us. Items sent back to us without first requesting an exchange will not be accepted.

For any other issues please contact us at Mydreambinder@gmail.com.